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The Joint Commission


AMMC Receives Awards from VHA, Inc. for Outstanding Clinical Performance

Shay Willis October 31, 2012

Arkansas Methodist Medical Center is pleased to announce it has been recognized for outstanding clinical performance by VHA Oklahoma/Arkansas, one of 13 regions that comprise VHA Inc., the national healthcare network. The awards celebrate AMMC’s achievements in core clinical processes of care for heart attack, pneumonia, heart failure and surgical infection prevention; patient experience of care (HCAHPS scores) and emergency department care.

"VHA works with dozens of hospitals across Arkansas and Oklahoma, and our mission is to help them achieve clinical, operational and financial improvements," said Donna McNutt, RN, senior director of performance improvement for the VHA Oklahoma/Arkansas region. "We provide hospitals with web-based tools that enable them to assess their current performance, clinical blueprints that guide them to examples of better performance, and regional collaboratives that enable them to network with each other to accelerate the pace of improvement. Public expectation, payer demands and government mandates are pushing hospitals to provide better care. By recognizing high-performing hospitals with clinical quality awards, we hope to demonstrate that hospitals can overcome the obstacles that often stand in the way of achieving clinical excellence." Arkansas Methodist Medical Center is one of 27 hospitals in the region recognized for clinical performance. This year, hospitals were recognized in two separate areas of clinical performance.

VHA OK/AR gives Core Clinical Process Awards to hospitals that demonstrate outstanding performance related to the treatment of heart attacks, pneumonia, heart failure and prevention of surgical site infections. VHA OK/AR traced performance data from Q3 2010 through Q2 2011 and recognized hospitals either for improvement over baseline or an outstanding level of compliance with evidence-based guidelines. AMMC received a Clinical Excellence Award, the highest award in the category, which recognizes organizations that achieve an average performance score for all four of the clinical categories equal to or exceeding 95% for the four quarters beginning with the Q3 2010 and ending with Q2 2011.

Arkansas Methodist, is one of five hospitals in Arkansas, to receive a High Performance HCAHPS Award. A patient’s experience during hospitalization is measured by HCAHPS (Hospital Consumer Assessment of Health Providers and Systems) scores, based on post-hospitalization patient surveys. The HCAHPS Improvement Awards recognized hospitals that have demonstrated an improvement in their overall composite HCAHPS scores as compared to baseline scores. Those organizations in the top 25% of all US hospitals received a High Performance Award.

The Emergency Department at AMMC received a High Performance award for maintaining a level of performance equal to or better than the CDC national benchmarks for decreasing the number or percentage of patients who left the ER before being seen or have improved the overall length of stay while in the ER. These awards are based on the full 12 months of emergency department operational data for 2011.

VHA Inc., based in Irving, TX, is a national network of not-for-profit healthcare organizations that work together to drive maximum savings in the supply chain arena, set new levels of clinical performance and identify and implement best practices to improve operational efficiency and clinical outcomes. Since 1977, VHA has leveraged its expertise in analytics, contracting, consulting and networks to help members achieve their operational, clinical and financial objectives. In 2011, VHA delivered record savings and value of $1.9 billion to members. VHA serves more than 1,350 hospitals and more than 72,000 non-acute care providers nationwide, coordinating delivery of its programs and services through its 13 regional offices. VHA has been ranked as one of the best places to work in healthcare by Modern Healthcare since the publication introduced this list in 2008.