Arkansas Methodist Medical Center
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The Joint Commission


Step Two:
Once your name is called, you will be escorted to a room in the treatment area. You will change into a patient gown, if instructed to do so, and then be seated or lie down. A physician will see you, usually within 30 minutes. Once seen by a physician, lab tests or x-rays may be ordered.

Tips to Remember:

  • Bring all your medications or a complete, current list of medications that you are taking.
  • Know what time your last dose of medication was taken.
  • If you have an arm or leg injury, remove any jewelry from the effected area.
  • Ask the Triage Staff is a urine sample may be needed before using the restroom prior to being placed in a room.
  • Limit the number of visitors you bring with you to the ER.
  • Do not eat or drink anything after arrival at the ER until after you have been seen by the doctor.
  • Provide insurance card, Photo ID, and physician's orders (is applicable) to the registration clerk so that we may file your ER visit wit your insurance carrier.
  • A family member is allowed to stay with you during your time in the Emergency Department. On occasion a nurse will request that your family stay in the waiting room during certain examinations or procedures.
  • Depending on your medical needs, you may see a variety of medical professionals including Physician Specialists, Lab, EKG Technicians, X-Ray Technicians, or Respiratory Specialists.
  • Please do not eat or drink anything until you check with your nurse. Often food or beverages will not be allowed until the Emergency Department physician has received test results.
  • Eating worsens some conditions, and eating or drinking may delay certain tests or surgery.
  • The Emergency Department can be a busy environment and it is often difficult to distinguish the various personnel. If you are uncertain as to whom your caregivers are, please do not hesitate to ask.
  • If at any time, you have a question or concern, please ask to speak with your nurse or the attending physician.
  • Please do not hesitate to use the nurse call button if you need assistance.
  • Some lab tests may take some time for processing and accurate results, therefore, your time in the Emergency Department could take four hours or more.
  • Amenities such as pillows, blankets and even a television are all available for you during this time.